Unable to Upload to Google Play Music
Google Play Music is a streaming app and music player that features over 35 million songs, which is impressive compared to a lot of other music streaming apps out there. A paid monthly subscription not only gets yous complete access to the entire portfolio, merely y'all tin also take advantage of a YouTube Red membership forth with it. Of course, if you aren't looking for a streaming service, the Play Music app is a solid music player likewise, for you to relish any music that you take stored on your device. If you are looking for a music player and streaming service combo, the Google Play Music app is a great selection.
- All-time music streaming apps
- Best music players
However, as is often the case with a lot of apps that are bachelor, Google Play Music is not without its issues. To help you out, we've rounded up some of the mutual problems faced by Play Music users, and offer potential solutions and workarounds to address them.
Disclaimer: Not every user will come beyond these bug, particularly if y'all make sure to keep the app updated regularly.
Problem #1 – Indistinguishable tracks
A lot of users accept come across indistinguishable tracks that have been saved to their Google Play Music, especially when they take synced their music from iTunes.
Potential solutions:
- Unfortunately, the Play Music app doesn't have a manner to identify and delete duplicate tracks, and then the only workaround is to delete the entire collection and re-upload it. Make sure that doubles aren't already nowadays in the library, and then re-upload information technology.
- There is a workaround bachelor that was created past a Reddit user, and yous tin can observe the step-by-step guide here. Keep in mind that technical know-how is definitely recommended if you are planing to follow this route.
Problem #2 – Payment problems
You may have come beyond error messages stating that the payment has been declined, cannot exist candy, or that the menu is "not eligible," either when setting up the subscription for the first fourth dimension and when renewing it.
Potential solutions:
- You can effort standard steps like removing and re-adding the payment method of Google Payments, make sure the card information is right, or endeavour another payment method. If you lot are bill of fare is getting declined in the Play Shop but working everywhere else, you lot may need to contact your bank or Google to find out what the issue is.
- For a lot of users, restarting the app and Play Shop seems to have worked. First go to Applications (or Apps or Application Manager, depending on the device) in the Settings carte and scroll down to Google Play Store. Then tap on "Force Stop." Then tap on "Storage" and tap on "Clear Cache" and and so "Clear Data." On some devices, you may notice the latter in the "Storage and USB" section the Settings menu. Open up the Google Play Store after these steps and attempt the payment again.
Problem #iii – Tracks missing on phone but available on web role player
Some users have institute that tracks that accept been downloaded on the web player don't show up on their smartphones.
Potential solutions:
- There is a simple workaround to fix this. In the Settings menu, go to Apps or Application Managing director, search for Google Play Music. Then tap on "Storage" and then press "Clear Cache." On some devices, you may find this nether the "Storage and USB" section in the Settings carte du jour. Restart the device, then open up the Play Music app and all your music should at present be available.
Problem #4 – Songs not uploading
You may have come up across some issues with uploading songs to the Music Managing director from your own drove.
Potential solutions:
- First, make sure that the audio you are trying to upload is of a supported format. Supported formats include MP3, AAC (.m4a), WMA, FLAC, OGG, ALAC (.m4a), and DRM protected AAC (.m4p). Some music file types like WAV are non supported.
- If songs aren't uploading, make certain that the library isn't full. Currently, you can upload up to 50,000 songs to your library. If you have gone past that, your but option will be to delete another tracks to make room for new ones.
- Some users get an error bulletin asking them to log in to Google Chrome when using the web-based Music Manager, even if they are already logged in. Just logging out and logging dorsum in to Chrome seems to do the trick hither.
Problem #5 – Downloaded stations are not playing
Many users accept institute that downloaded stations are no longer playing when the device is in "play downloaded music simply" style. Downloaded playlists and songs seem to play as expected though. This is 1 of the Google Play Music problems that affected users a couple of years agone, but seems to have made an unfortunate return now.
Potential solutions:
- Make sure you don't have the "stream simply on Wi-Fi" turned on and enable streaming over mobile data. Fifty-fifty though the point of downloaded stations is to play music offline, even having this feature enabled seems to stop downloaded stations from playing if not on Wi-Fi. You can also turn on the option over again once the station you take downloaded starts playing.
- Reporting this issue helped the final time around, and so brand sure that you submit a problems study. A futurity update should hopefully resolve this trouble in one case again.
Trouble #6 – ii-Factor authentication causing bug with logging in to the Music Director
Many users take found that they cannot log in to the Music Manager because they have 2-factor authentication enabled for their Google business relationship. The prompt that is supposed to appear on your telephone does not.
Potential solutions:
- When going through the 2-cistron authentication process when trying to log in, select "try another way to log in." You can at present use either the "get a text message with a verification code" or "get a verification code from the Google authenticator app" options. Both seem to work. However, proceed in listen that multiple attempts may be required with both before it does work.
- Before going through the step above, you may likewise have to add your credit card information to your Google business relationship. You lot won't get charged and this is likely required to verify your country of residence. Doing this seems to exercise the play a joke on for well-nigh users.
Problem #7 – Issues where the just option is to look for an official update
There are some problems that users have come up across where the generic fixes don't seem to piece of work at all, and the only choice left is to wait for an official update for the Google Play Music app.
- Music will not sync to the telephone – Quite a few users have found that music that has been uploaded to Google Play Music from a computer does not sync with the telephone. Standard fixes like immigration the app cache, refreshing the library, and checking sync settings haven't washed the play a joke on.
- Cannot utilise Google Play Music and Youtube Reddish at the same time – Users accept establish that when using the same account, they cannot use Google Play Music and Youtube Cerise, fifty-fifty on different devices, at the same time. The official discussion is that there is a streaming limit, and that users can only stream from 1 service at a time. The only option here is to continue to transport feedback to Google and hopefully this is something that volition be addressed in the future.
- Chromecast issues – While there accept been multiple updates to address casting issues, some users are still facing issues when information technology comes to using Google Play Music with Chromecast.
- Casting to Google Home devices – Casting bug carry on to Google Domicile devices as well. Many users have found that they are unable to bandage music to their smart home device
- "Scan Channel" selection non working – Some users take establish that the "browse aqueduct" feature is no longer available on their app. This issue is particularly prevalent in regions exterior the U.S. Patently, Google decided to remove this feature in unlike countries based on low usage. Some users have been able to go it dorsum by submitting a ticket merely many are nonetheless waiting for an official update to bring this feature back.
- Getting the "playback paused because you are listening on another device" message – This is becoming one of the more common Google Play Music problems that users are coming across. Despite having a GPM family unit plan and using different accounts, when 1 user on the family plan starts listening to music on another device, the primary user gets the error message above.
And then, there you have it for this roundup of some common issues faced past Google Play Music users, and potential solutions and workarounds to accost them. If yous have come up beyond any other problems, do allow united states of america know in the comments section below, and nosotros'll attempt our best to find a ready for you.
Read Next: How to use Google Play Music
Don't permit this pocket-size list of bug deter you lot from taking full advantage of Google Play Music. Most of these bug have uncomplicated workarounds, and given that it is a Google app, you tin can await regular software updates that volition continue to better the experience.
Source: https://www.androidauthority.com/problems-google-play-music-fix-745605/
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